Terms and Conditions

These terms and conditions apply to the purchase of all sessions and/or consultations.

If you have any questions, please ask.

Purchasing Sessions

All payments must be made in full prior to any sessions being undertaken. 

If you purchase sessions in person, you will receive a copy of this agreement, along with a receipt for any payment of sessions you make.

Session Cancellations

If your Personal Trainer fails to give you 24 hours’ prior notice of any cancellation, you will be entitled to 1 extra hour of Personal Training, in addition to the session you missed.

A minimum of 24 hours’ prior notice of any cancellation of any Personal Training sessions is required. If you do not provide a minimum of 24 hours’ prior notice, you may lose that session and no refund will be made to you.

Lateness 

If your Personal Trainer is more than 15 minutes late for your session you will be entitled to a complimentary session, along with any remaining time you still have for that session.

If you are late for your session, your session will be reduced in accordance with that time.

If you are more than 25 minutes late, your Personal Trainer may choose to cancel the session and you may lose that session, in which case no refund will be made.

Expiry and Extensions 

All Personal Training purchase options have a 90 day expiry, after which time any unused sessions may be lost and no refund made.

You may extend Personal Training packs for between one month and 12 full calendar months for mitigating circumstances such as:

- Pregnancy

- Serious illness

- Serious injury

- Redundancy

To extend your expiry you may need to provide proof.

Refunds

If for any medical reason you are no longer able to complete any sessions, you will be given a refund on any outstanding sessions.

You may need to provide proof from your GP.

Any other refunds are at the discretion of your personal trainer.

Health and Safety

You confirm that to the best of your knowledge, you do not have any medical conditions or injuries that would stop you exercising and your GP would be happy for me to commence suitable exercise. 

You are aware that you must feel well prior to participating in any exercise.

You understand that when participating in any exercise or exercise program, there is the possibility of physical injury.

You agree that if I engage in this exercise you do so at your own risk.

You are voluntarily participating in these activities and assume all risk of injury to yourself

By purchasing any personal training sessions you are agreeing to all terms and conditions, please ensure you read through and understand them before purchasing.